KIN at Synergy: AI at WorkDevelopments in algorithmic technologies are bringing high impact changes in social and organizational life, and in particular for work. The resulting issues and challenges are complex, and unravelling them requires inter-disciplinary approaches. To provoke new research and enquiry in this area, the KIN Center for Digital Innovation hosted an interactive parallel session at NWO’s Synergy conference on February 7th at ‘t Spant in Bussum. Read more...
KINTalks - KLM: Going Digital to Continuously Improve the Customer Experience
For the 1st KINTalks edition of 2019, we flew in Lydia van Schaik to give a talk on customer experience and digital technologies at Air France-KLM. The KIN Department was absolutely packed for Lydia’s talk! Lydia – being responsible for teams and delivery of customer mobile apps and capabilities– explained how KLM aims to best serve its customers before, during and after their flights by constantly read more...
Master thesis award winner: WHY EVERY COMPANY NEEDS A CONVERGENCE STRATEGY
Technological advancements have always been affecting the strategy of and rivalry among individual firms. The increasing complexity of these technologies, however, is radically transforming whole structures and boundaries across industries. Firms that previously acted in completely distinct domains increasingly build upon the same technologies and compete within the same markets. Read more...
Digital Society Conference
In our digital age, we are confronted with many challenges as digitalisation affects every aspect of modern life: How we store and protect our personal information, how we make use of newly emerging possibilities to measure our health and quality of life, and what flexible work arrangements emerge within and across organisations. Read more...
Making digital platforms successful: Insights on how to manage third-party app developers
With the advent of digital technology, organizations increasingly choose for open platform strategies. Platform-based innovation thrives on complementary products/services that are developed by independent third-parties. Through adopting standardized interfaces (APIs) and sharing documentation, a platform owner can invite outsiders to create additional functionality on top read more...
Impression KIN weekendThe KIN Castle Weekend had it all: blue skies, Autumn leaves, a scavenger hunt through Belgian hills, and a six course meal prepared by teams of colleagues who turned out to be quite impressive chefs.
KINTalks - Ministry of Defense: Opening up the organization for digital innovation
For the newest edition of KINTalks, we invited lieutenant colonel Patrick Vreeburg, working as Chief Air C2 Cell at the Operation Center of the Air Force Command of the Ministry of Defense (MoD) to talk about open and digital innovation at the MoD. Patrick explained that the MoD has developed several open and digital innovation initiatives to improve its ability to provide peace and safety in the Netherlands and contribute to stability and security worldwide. In the recent years, read more...